Design and deliver innovative new mortgage products and propositions, including regulatory disclosures and literature.
Work with you to develop your strategy across product, distribution, operations and technology and build out a delivery plan.
Document and enhance your policies, credit and lending criteria to achieve commercial benefit and manage lending risks.
Develop your strategy for flood risk, energy performance and net zero through the use of data, technology and retrofit solutions.
Establish new mortgage funding arrangements, including mortgage purchase and servicing agreements and schedules.
Build your customer insight to identify and deliver customer experience, service improvements, and operational efficiencies.
Carry out regulatory compliance reviews, process assurance testing and due diligence of third party suppliers and portfolios.
Develop an efficient operating model and a governance framework with clear leadership responsibilities to meet SMCR.
Help you to navigate regulatory engagement and regulatory change, such as Consumer Duty and build a best practice response.
Manage the successful delivery of your mortgage change programme, in your preferred agile or waterfall method.